Frequently asked questions
A My Osiris Mart account is a personalized account that enhances your shopping experience on Osiris Mart, a premier online store. By creating a My Osiris Mart account, you gain access to a range of benefits including faster checkout, order history tracking, personalized recommendations, and exclusive deals from time to time. Whether you are a new or returning customer, a My Osiris Mart account ensures a more streamlined and customized shopping experience, allowing you to efficiently purchase you need.
Subscribing to Osiris Mart is a straightforward process designed to keep you updated. Simply visit our website at www.osirismart.co.uk and look for the "Subscribe" button typically located at the bottom of the homepage. Clicking this button will prompt you to enter your email address. Once you enter your email and confirm, you’ll be subscribed to our newsletter. This subscription will grant you access to exclusive discounts, early notifications on new product arrivals, and insightful articles on latest products & services. Should you have any trouble or need further assistance, our customer service team is always available to help at purchase@osirismart.co.uk
If you prefer not to receive promotional emails from Osiris Mart, you can easily unsubscribe from our mailing list. Each promotional email from us includes an "Unsubscribe" link at the bottom. Simply click that link, and you will be directed to a page where you can confirm your request to stop receiving emails. Additionally, you can log in to your Osiris Mart account on our website, navigate to "Account Settings," and update your email preferences there. If you encounter any issues, please contact our customer service at purchase@osirismart.co.uk or call our helpline, and we will assist you promptly. Your privacy and preferences are important to us, and we strive to ensure a hassle-free experience with our service.
If you've forgotten your Osiris Mart account password, don't worry. Simply follow these steps to reset it: 1. **Visit the Login Page:** Go to the Osiris Mart website and navigate to the login page. 2. **Click 'Forgot Password':** On the login page, you will find a 'Forgot Password' link below the password field. Click on it. 3. **Enter Your Email:** You will be prompted to enter the email address associated with your Osiris Mart account. Ensure you enter the correct email to receive the reset instructions. 4. **Check Your Email:** After submitting your email address, check your inbox for an email from Osiris Mart. This email will contain a link to reset your password. If you don't see the email in your inbox, make sure to check your spam or junk folder. 5. **Reset Your Password:** Click the link in the email, which will take you to a secure page. Follow the instructions to create a new password. Make sure your new password is strong and unique to secure your account. 6. **Login with New Password:** Once your password is reset, return to the login page and sign in with your new password. If you encounter any issues during this process, please contact Osiris Mart's customer support team for further assistance at purchase@osirismart.co.uk. They are always ready to help you regain access to your account safely and quickly. By following these steps, you can easily reset your password and continue accessing your account to explore our range of products & services.
To update your information details in your My Osiris Mart account, follow these steps: 1. Log in to your My Osiris Mart account on our website. 2. Once logged in, navigate to the "Account Settings" section. This can usually be found under the account icon or profile section in the top right corner of the homepage. 3. In "Account Settings," you will see various fields for personal information, including your name, address, contact number, and email. 4. Make the necessary changes to your details. 5. After completing the updates, ensure to click the "Save Changes" button at the bottom of the page to secure your new information. By keeping your account details up-to-date, you enable us to provide a more personalized shopping experience and ensure the accurate and timely delivery of your product item or services. If you encounter any issues while updating your information, please contact our customer support team for assistance.