About the Role
Job Description & Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints in a professional manner.
Maintain customer records by updating account information.
Assist with order processing and tracking.
Requirements
Customer Service Representative
We are seeking a dedicated and friendly female (Preferably) customer service representative to join our team on a part-time basis. The ideal candidate will possess excellent communication skills and a passion for helping others.
Requirements:
Previous experience in customer service is preferred.
Excellent verbal and written communication skills.
Ability to multitask and manage time effectively.
Proficient in Microsoft Office / Google Suites and customer service software.
High school diploma or equivalent.
Working Hours:
This is a part-time position (remote working) with flexible hours, including evenings and weekends.
How to Apply:
Interested candidates are encouraged to submit their resume and a brief cover letter explaining their interest in the position.